Shipping policy

Processing Time

Our printing partners typically need 2–5 business days to prepare your order before shipment. During holidays or peak seasons, production times may be slightly longer.

Estimated Delivery Times (Production + Shipping)

These estimates include both printing and shipping time:

United Kingdom: 7–8 business days
EU & Switzerland: 4–10 business days
Canada: 7–10 business days
USA: 7–9 business days
Japan: 5–7 business days
Australia & New Zealand: 5–9 business days
Iceland & Norway: 9–13 business days

Please note: These are estimates, not guarantees. Customs delays, carrier issues, weather, or seasonal demand may affect delivery times.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order size.

Order Tracking

Once your order has shipped, you will receive a tracking link by email. Tracking updates may need 24–48 hours to appear.

Wrong Address or Delivery Issues

Please double-check your address at checkout.
If the carrier cannot deliver due to an incorrect address or unclaimed package, we can resend the order once it is returned. Shipping fees may apply.

Customs & Import Fees

International orders may be subject to import taxes, duties, or customs fees depending on your country’s rules. These costs are the customer’s responsibility.

If Your Order Is Delayed

If your order hasn’t arrived within the estimated window, contact us at hello@pikiriki.com and we’ll happily investigate. Shipping delays rarely happen, but we’re here if they do.